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What Our Legal Terms Mean for Your Account

These terms set out how jadibos99 operates your account, handles your data, and applies conditions to deposits made via DANA, OVO, and GoPay — all subject to local law and eligible regions.

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jadibos99 What Our Legal Terms Mean for Your Account
POLICY CONTACT PATHS

Reach Us About a Legal or Policy Matter

If you have a question about your account terms, a data request, or a policy concern related to your DANA, OVO, or GoPay wallet activity, our support team handles it through the channels below. We respond to formal written requests as a priority.

Team online

Live Chat

Open the chat widget from your account dashboard to raise a legal or policy question. Available during active lobby hours for Indonesia accounts.

Email Support

Send a written request to our support address for formal policy matters, data access queries, or account-condition disputes. We reply in writing.

Account Help Centre

Your account settings page includes a policy section where you can view accepted terms, check wallet-linked conditions, and submit a formal correction request.

ACCOUNT SECURITY PRACTICE

How We Handle Data, Cookies and Account Access

Security and transparency on your account data are not optional extras — they are part of how we run this platform. Below is a plain breakdown of our four key practice areas so you know exactly what we do with your information.

Data Handling

Account data you submit — including wallet details for DANA, OVO, and GoPay — is stored with encryption. We do not sell or share it with third parties outside our payment processing chain.

Cookie Policy

We use session cookies to keep you logged in and functional cookies to remember your lobby preferences. No advertising trackers are placed without your knowledge on this platform.

Account Security

Every login from a new device triggers an OTP verification sent to your registered mobile number. This step applies whether you access from mobile or desktop in Indonesia.

Retention and Deletion

We retain your account records for the period required under applicable policy. Once that period lapses, data is anonymised. You can request early deletion by contacting support in writing.

Common Questions About jadibos99 Legal Terms

These are the questions we get most often about account conditions, data rights, and how our policy applies to wallet activity in Indonesia.

Access and account conditions depend on what local law in your specific region allows. We only accept accounts where local law permits it — eligibility is your responsibility to confirm before opening.

Yes. Submit a written request through the email channel listed on this page. We will compile your account data and send it to your registered address within the timeframe our policy requires.

Wallet details linked to your account are retained for the minimum period required by applicable policy, then deleted or anonymised. You will receive written confirmation once deletion is complete.

Raise the dispute through live chat or email support with your transaction reference. We investigate all formal disputes in writing and communicate the outcome to your registered contact details.

Contact our support team via the account help centre or email. Formal complaints are logged, reviewed against the accepted terms on file, and answered in writing within our standard response window.

We update terms when operational or policy changes require it. A notice appears in your account dashboard when updates are live. Continued use of your account after the notice date counts as acceptance.
Reference

Legal

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.